Job Details

Come and join our Events Stewarding team at the Alexandra Palace.

• Respond to incidents within the venue, ensuring all matters are escalated in line with SES procedures.
• Maintain accurate and up-to-date duty logs and records.
• Serve as a point of contact and information center for the public.
• Liaise with members of the public, ensuring queries are responded to accurately.
• Monitor and implement venue footfall and crowd management procedures.
• Follow site-based emergency and evacuation procedures.
• Conduct regular safety checks within your assigned area.

Ability to work well under pressure, particularly during live incidents.
Strong verbal and written communication skills, including proficient use of radios.
Excellent decision-making and problem-solving abilities.
Demonstrates integrity in interactions with colleagues, customers, and staff.
Capable of performing patrols over long distances and extended periods.

Excellent verbal and written communication skills, including radio use.
Strong decision-making abilities.
Effective problem-solving skills.
Integrity in interactions with colleagues, customers, and staff.

Experience in Events Stewarding.
Customer service experience (preferred but not required).