February Reward & Recognition

Our February Reward & Recognition Winner is Younis Nouinou.

Younis was nominated by their Manager as follows:

“At around 03.35hrs, Security Officer Younis Nouinou heard loud shouting coming from outside the building along Provost Street where he was deployed. Upon leaving the desk to see what the commotion was about, Younis witnessed two males shouting with one of them smashing a glass bottle on the road and then with a large shard he began to slice himself on the arm with the other male pleading for him to stop and trying to get the piece of glass off him.

Younis headed back inside the building towards safety, while continuing to monitor the situation before heading outside to check to for any serious injury sustained. On this occasion the two males were pleading for help and upon approaching Younis had witnessed a huge gash on one of the males arms.

Younis instructed his friend to apply pressure on the wound while Younis rushed back to the reception and grabbed the first aid kit, while at the same time calling the emergency services. Simultaneously, Younis was giving the emergency services all relevant details of what happened and the injury sustained, while applying a bandage to the wound on the injured males arm. Younis followed the instructions of the emergency operator which included putting the male in the recovery position as he continuously kept coming in and out of consciousness. At this moment Younis also grabbed the defibrillator.

Around 10 minutes or so into the call with emergency services, both the Police and London Ambulance arrived to take over the first aid lead and because of the severity of injury sustained, both males were put into the ambulance straight away. Younis provided summarised details to the Police Officer of what occurred. All emergency services thanked Younis for his efforts and the injured male received further treatment inside the ambulance.”

His Manager added: “A great example of our staff acting in a compassionate manner and assisting outside their remits to assist the general public at times of need.”

Younis is highly commended for his quick thinking and professionalism in dealing with a difficult situation.