Positive Impact at Euston Station

A recent incident at Euston Station highlighted the compassion and dedication of our Response Team and the Station Medical Team.

A lady experiencing breathing difficulties after a panic attack was swiftly attended to by our Response Teams and Station Medical Teams. Despite facing a prolonged wait time for an ambulance, our team went above and beyond, offering to escort her to UCLH. The positive impact of their actions was truly heart-warming.

The heartfelt appreciation from the lady was evident when she returned to the station with flowers and chocolates for the team.

A big shoutout to Miglena, Fahad, and Karen for their outstanding work and embodying the spirit of compassion and care. Your commitment to going the extra mile makes us proud.